We are so confident you will love our printer; we back it up with a “Money-Back Guarantee”. We want you to be completely satisfied with the C-360 performance and the ability to use our printer. Our printer will perform as you expect and to your satisfaction or we will give you your money back. Finally, you can purchase a commercial product and be completely satisfied and have no risk. If you are not satisfied with our product during the first Thirty days for any reason, let us know and we will do everything we can to make you happy, even give you your money-back. Click on the link above to see the “Guarantee Rules” for further details.